Bossa Somerset West is part of a South African franchise that began in Paarl in 2002, offering an alternative to fast-food chains with wood-fired pizzas and 35-day matured steaks. The menu includes 200g ground beef burgers and dishes made with fresh ingredients, appealing to families and groups. The restaurant has a bar area that attracts a younger crowd during lunch and after work, while the main dining area is geared towards family meals in the evenings and on weekends.

Kids eat free on Wednesdays and Sundays with the purchase of an adult main meal, a promotion that encourages family dining. The franchise operates on a model that emphasizes quality, profitability, and training for staff, with a focus on maintaining high standards across all locations.

The Somerset West branch follows the franchise's approach to food and service, providing a consistent experience that has made Bossa a recognizable name in the Western Cape and beyond.